Shipping policy

Shipping Policy

Last updated: May 2026

Many Alice Vita pieces are made-to-order or produced in limited runs.

PROCESSING TIMES MAY VARY DEPENDING ON PRODUCT AVAILABILITY AND ORDER VOLUME.

EXACT PROCESSING TIMES TO BE CONFIRMED.

Orders are shipped using Royal Mail.

Current estimated shipping:

ADDITIONAL SHIPPING OPTIONS TO BE CONFIRMED.

We plan to ship internationally to selected countries.

AVAILABLE COUNTRIES TO BE CONFIRMED.

International customers are responsible for any customs duties, taxes or import fees charged by their country.

TRACKING EMAILS SETUP TO BE CONFIRMED.

If tracking is enabled, you will receive shipping confirmation and tracking information once your order has been dispatched.

We are not responsible for delays caused by couriers, customs or events outside our control.

LOST PARCEL PROCESS TO BE CONFIRMED.

If your parcel appears lost, please contact us and we will do our best to assist.

Customers are responsible for ensuring shipping information is entered correctly at checkout.

We cannot guarantee changes after an order has been placed.

For shipping questions, contact: