Refund policy
Refund Policy
Last updated: May 2026
We hope you love your order. If something is not right, please review the policy below.
Returns
CUSTOMERS MAY RETURN ELIGIBLE ITEMS WITHIN XX DAYS OF DELIVERY.
RETURN WINDOW TO BE CONFIRMED.
Items must be:
-
Unworn
-
Unwashed
-
In original condition
-
With original tags attached
Non-Returnable Items
THE FOLLOWING ITEMS MAY NOT BE ELIGIBLE FOR RETURN:
-
Made-to-order items
-
Pre-order items
-
Sale items
-
Gift cards
-
Earrings or intimate products if applicable
FINAL LIST TO BE CONFIRMED.
Return Shipping
CUSTOMER RESPONSIBILITY FOR RETURN SHIPPING TO BE CONFIRMED.
We recommend using a tracked service as we are not responsible for parcels lost in transit.
Refunds
Once your return is received and inspected, approved refunds will be processed to your original payment method.
Please allow several working days for your bank or payment provider to complete the refund.
Faulty Items
If your item arrives damaged or faulty, contact us within 48 hours of delivery with photographs and order details.
Exchanges
EXCHANGE POLICY TO BE CONFIRMED.
Contact
For return requests, contact: